Welcome to Campus Era Support. If you're having trouble with the app, need help resetting your password, or just want to suggest a new feature, you're in the right place.
Frequently Asked Questions
Who can use Campus Era?
Campus Era is designed for college and university students. Students can create an account, complete their profile, connect with other students, discover useful campus resources, and participate in the Campus Era community.
How do I create an account?
You can create an account using Continue with Google or by registering with your email address and password. If you register using email and password, you will need to verify your email address through the verification email sent to your inbox.
What information do I need to provide?
You can add information such as your name, username, profile photo, university or college, course, branch, academic year, bio, and phone number. Some information may be optional, and certain details may remain private depending on how they are used in the app.
Can I connect and chat with other students?
Yes. You can send a connection request to another user. Private messaging becomes available after the connection request is accepted, helping reduce unwanted messages.
How can I find PGs and Mess services?
You can explore available PG accommodations and Mess services listed on Campus Era. Listings may include useful information such as location and other relevant details to help students discover suitable options.
Does Campus Era track my live location?
Campus Era does not continuously track your live location. For location-based listings such as PGs or Mess services, the app may use saved location coordinates and open a maps application so that you can view the location or get directions.
Can I post content on Campus Era?
Yes. Users can create posts and share images with the Campus Era community. Users are expected to follow the platform's community guidelines and avoid posting abusive, illegal, misleading, or privacy-invasive content.
Is buying and selling through Campus Market safe?
Campus Market helps students discover items listed by other users. Campus Era does not guarantee, inspect, or take responsibility for individual transactions between users. Always verify the item before making payment and meet in a safe public place for in-person exchanges.
Does Campus Era handle payments between buyers and sellers?
No. Campus Era currently acts as a platform for users to discover listings and connect with each other. Payments and exchanges are arranged directly between the users involved. Users should independently verify the item, seller, and transaction details before making any payment.
Can I report inappropriate content or users?
If you encounter inappropriate content, harassment, spam, scams, or other misuse of the platform, you can report the relevant content or user through the available reporting options. Reports may be reviewed and appropriate action may be taken when necessary.
Still need help?
Can't find the answer you're looking for?
Reach out to our student support team and we'll get back to you within 24 hours.
campus.era.tech@gmail.com